Would Social Media Training Have Stopped the Domino’s Disaster?

I’m sure by now everyone’s heard of the Domino’s Disaster. Short version: employees took disgusting video of them in the store, then posted it on YouTube. Millions of views later…. A Video Prank at Domino’s Damages Its Brand – NYTimes.com As the company learned about the video on Tuesday, Mr. … Continue reading

Proof that the Real Time Web is Killing Google?

Image by Dave Delaney via Flickr The last 2 months have seen absolute INSANE growth in both Twitter and Facebook. While Twitter is the current diva, Facebook’s no ugly duckling itself. I (an many others) have wondered what it would take for the “Real Time Web” (ie Twitter search and … Continue reading