Calculating a Blogs Success

Marketers are under ever increasing demands to justify the large amounts of money we spend each quarter. Even for those of us pushing new media initiatives we struggle with ways to measure success.

That’s the great thing about the web, there’s a lot to measure.

  • Unique page views
  • Page Rank
  • Inbound links
  • Comments
  • Subscribers

But what should we measure?

These are just a few of many possible measurements. Some people even get advanced and come up with a complex matrix based on many of these variables.

The truth is: All of the measurements matter and none of the measurements matter.

As a company you need to be looking at all of these and more. But in the end, what matters, are the metrics that you decide are important.

The main measurement for this blog has always been comments. I’d like hundreds of subscribers and thousands of daily visitors, but more than that I want feedback on my crazy ideas. I want a dialog.

For HP blogs that wouldn’t be a realistic measurement because the software we use doesn’t easily accept comments (yes, we are changing that). So we use a much simpler measurement of traffic and pageviews.

While some companies race to redefine what success looks like you need to have agreement within your company (even if that’s just you) on what success means for your efforts.

I’m curious to know how other people define success for their blogs.

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  • Of course, I can't help but agree that the metrics that should be measured are the ones that are cared about most.

    But on the other hand, there does seem to be something about blogs that would suggest that repeat visitors (is that the same as subscribers?) might be a fairly key metric. Since blogs are intended for the continual publication of new posts, repeat visitors should give you a reasonable assessment of how useful/compelling your content is. If it isn't good enough to draw people back over and over, then should it be published at all?
  • I agree completely with your assessment. For any particlualr client engagement, itmatters not one bit what I thinkis important tobe measured.

    The client ultimately decides what they think is important and what they want to measure. Nomatter what you tell them, what numbers you show them or what you measurefor them, they will ultimately decide whether or not they are happy with the results.

    Clients with 500 percent increases in sales are sometimes unhappy and clients with 3 percent increases in sales are sometimes incredibly happy.
  • You just knew I'd bite on this one, didn't you?

    I think it varies a lot by what your goals are and what it is you are trying to do with your blog. As an example, if you look at Emerson (http://www.emersonprocessxperts.com/), they have a single blogger who collates story ideas from multiple places in their company and uses real employee names/email in the entries. One of their goals, as Jim explained to me, is to get different levels of employees engaged with customers and this level of transparency helps them achieve that. Given that, their measure might be "# of emails employees receive off the blog", which is something completely different than most blogs are measuring.

    So for a company blog, it might be for this kind of employee/customer engagement, it could be used as an information distribution tool (where subscribers would be a premium), or as a seed for a forum-like interface (where comments would be the measure).

    As you said, they all matter and none of them, matter. It all depends on what you're in it for.

    Pete Johnson
    HP.com IT Chief Architect
    Personal blog: http://nerdguru.net

    ps,I'm working on that HP Blog comment thing 8).
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