Random Thoughts 05/01/2008 - New Comm Biz - New media strategies for business

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Random Thoughts 05/01/2008

Seek first to understand - (duh) » Conversations Matter: Bridging the Social Media Gap

Here is my first post on the newly launched Conversations Matter blog.

tags: ncb, conversions.matter, blogging, listening
Does a New Website Hold the Secret to Great Customer Service? Thor Muller - GetSafisfaction.com | Fast Company

This is brilliant! It’s one of those ideas that make you wonder why someone hadn’t done it already.

tags: customer.service, getsatisfaction, cgm, ncb

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Posted by Tac on Thursday, May 1st, 2008
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