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Seriously, what is so hard about being a great leader? I’m not asking what does it take to be a great CEO or what does it take to have the biggest most profitable business in your market. I just want to know what’s so tough about being a leader. During … Continue reading
Today was the first day of class (see previous post for details as to why I’m spending my spring break in a dorm room on the other side of the country). Nitin Nohria, the dean of HBS spoke at the close of our first day. Nitin presented some fascinating research … Continue reading
One of the biggest challenges I’ve had over the last two years is the shift from being “the social media guy,” the guy that came up with the ideas and had to implement them to building and leading a team of digital strategist across multiple large client accounts. I’ve spent … Continue reading
A few weeks ago I wrote about how Twitter was growing up. It had finally decided on a business model and was starting to lay down the law on it’s developer ecosystem. The cute little Twitter that used to shy away from silly questions like revenue and business models is gone. … Continue reading
Last year I did like every other social media blogger out there and made some predictions for 2010. I actually posted two different sets of predictions. My first set of predictions were 5 year predictions that I saw happening over the next 5 years. These were, in my view at … Continue reading
I truly believe that social media can solve a lot of real business problems, but one problem it can’t solve is human nature. Running social media inside a company is tough because large organizations support their large structure by creating silos. Being able to work across silos is a very … Continue reading
How sad, that companies need Twitter. How sad, that there’s no internal foundation, inherent expectation or cultural want for people working at companies to have any way of connecting with the people using their products or services. How sad that ivory towers were built up through outsourced “customer service” departments, … Continue reading
I look around in the social media space and it amazes me how far we’ve come. The pundits, thought leaders and leading practitioners today at brands, startups and at agencies were the geeks living in the space, blogging and testing every new product that came out just a few short … Continue reading
Usually when I disagree with really smart people in this space it usually has to do more with semantics than with any core fundamental difference. I know this is largely one of those times but I believe that semantics are very important. Wars have been fought over misconceptions caused by … Continue reading
This post is part of a virtual book club series dedicated to The Lords of Strategy. Yesterday I wrote about competition and how companies used to not benchmark themselves against their competition. Today this is common practice. I’ve never met a business that doesn’t do this to some degree. Competition … Continue reading
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