New Comm Biz
Social Media Strategy and the Future of Business
Malcolm Gladwell
How to respond to critics with a Blog. Good and Bad examples from Malcolm Gladwell.
Image via Wikipedia Blogs are a great way to deal with critics, misquotes and inaccuracies. Probably the single best example of this is the recent TSA blog where a mommy blogger claimed the TSA took her child and the TSA responded in their blog with video tape showing that she basically made the whole thing [...]
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