Your Social Media Basic Training. Where to Start.

BootCamp

BootCamp

Someone asked me yesterday to share with them where I get my news from. What feeds did I subscribe to and who did I follow on Twitter. Well I subscribe to 401 blog feeds and follow 3500+ people on Twitter and each source was manually added by me over the last 3+ years. I’ve worked my way up to where I am and I don’t recommend anyone try and get to where I’m at from a stand still.

So here is a list of my recommendations as to where everyone should start. For many of you this may to basic, if so pass it onto your friends who are just getting started.

  • First off if you’re not using Google Reader you need to. There is no better feed reader out there right now.
  • I believe social bookmarking is a basic tool everyone in this space should be a  using. Go sign up for Diigo right now. I prefer it over Delicious (but that will work too).
  • Next, sign up for Posterous if you aren’t blogging yet and start using it.

Now for the feeds. Visit each link and add each site to your feed reader.

The People

These are the people that are pioneering this space. Read each and every blog they post. I’m happy to report that I’ve met all of these guys in real life, except Peter Kim (but we’ve talked on the phone so that’s almost the same), and they’re all genuine, smart and all around good guys.

  1. Marshallk Marshall Kirkpatrick is the VP at ReadWrite Web and one of the best new journalists out there, IHMO.
  2. ChasNote Chas Edwards was co-founder or Federated Media but has moved on to Digg and covers the digital advertising space.
  3. Web-Strategist Jeremiah Owyang is probably best known for his work at Forrester and is now a partner at the Altimeter Group.
  4. Louis Gray is a prolific geek blogger and probably one of the more consistent bloggers on this list.
  5. BattelleMedia John Battelle the founder of Federated Media, author of the Search and a really smart guy.
  6. Steve Rubel recently gave up blogging for life streaming and besides being a smart digital PR guy he has tons of tips and tricks that will make your life better.
  7. BeingPeterKim Peter Kim, also from Forrester and now with the Dachis Group is one of the leader taking social into the next phase of business.
  8. Mike Manuel is one of the hardest working PR people in this space and sadly doesn’t blog nearly enough but it’s worth subscribing to his feed for when he does.
  9. Scobleizer Robert Scoble, love him or hate him, he is a force unto himself.
  10. Global Neighborhoods Shel Israel, is co-author of Naked Conversations (along with Robert) and recent author of Twitterville.

Bonus Homework. Each of these blogger is on Twitter and instead of making it easy for you as you subscribe to each of their blogs also find the link to their Twitter account and follow them.

The Tech Blogs

This is the source of news for our industry. These blogs all post at considerable volumes. You don’t have to read every post. Try to at least skim their headlines but if you fall behind just mark them all as read and move on,

  1. ReadWrite Web My personal favorite tech blog. Unlike many bloggers they consider themselves journalists and the post with that level of quality.
  2. TechCrunch The grand daddy tech blog but is a business not journalists.
  3. Mashable the current leader in site traffic but is a more geared towards social media marketers as much as the tech crowd.
  4. GigaOm doesn’t often get the credit that these first three do but is right up there in traffic and quality.
  5. Venture Beat has always been a  little more focused on the money side of the equation but is really steering more into main stream waters lately.
  6. Gizmodo is high volume, pure geek, tech and WTF. Don’t even try and read every post.
  7. Engadget more tech than you could ever handle.
  8. PaidContent The content side of the business and one of my favorites.
  9. The Next Web social tech geek from across the pond.
  10. TechDirt all this overlap in tech content and social ends up with a lot of stepped on toes. TechDirt is the best source for the legal/business side of all this. I promise it’s better than I made it sound.

That’s probably enough for now. Are there any must read blogs I didn’t cover? Leave a link in the comments.

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You Do Not Have to be Social Media Famous.

Almost Famous album cover
Image via Wikipedia

I see a lot of marketers get into social media with the goal of being the next Steve Rubel, Louis Gray, Robert Scoble, Chris Brogan or Jeremiah Owyang. Really? That’s what you want? Why?

Don’t get me wrong, I know all of them and they are all great. They deserve their “fame” (assuming that’s what they want). They’re brilliant and nice guys despite it all.

But why would you want that headache?

I guess it’s some basic human desire to be famous. Even if it’s just “famous” in certain circles .

Personally I like being a lurker, being on the fringe, an outlier of sorts. I like being able to speak my mind and not have hundreds of people argue with me. I like not having to worry about everything I say being scrutinized. I don’t have to worry about the barnacles of social media latching on for a ride. I don’t have to worry about people I’ve never met hating me.

I think some people believe in order to work in social media they have to be Social Media Famous. I’ll tell you a secret; you don’t. You don’t have to be from Silicon Valley (or in Steve’s case NYC) you don’t have to have tens of thousands of subscribers to your blog or hundreds of thousands of followers on Twitter.

You are not them and you don’t have to be. You may be brilliant. You may be a nice guy/gal. I have worked as a social media professional for the last 5 years and never had anywhere the “fame” others do. (And I don’t want it.) Yet I’ve still managed to turn social media into my career.

Here’s my secret:

Whatever you are doing now, turn that into a social media job.

Seriously try it. I don’t care if you’re a fry cook or an accountant. Unless you’re in the Marines you can make social media a significant portion of your current job. Learn the tools and figure out how to use them in your job. Social media is not just about marketing.

I’ll tell you the down side: It will take a while. It probably won’t take you years to do it like it did for these early adopters but it may take a while. It also takes personal investment. You may have to start learning these tools on your own time. Consider it night school. Eventually it’s all you’ll be doing. Just ask Heidi Miller.

The next 5 years are going to see social media become a part of every job out there. Some more than others.

But stop worrying about how many followers you have. Stop worrying about how many subscribers you have.

I’m also not saying you should do social media in a vacuum. That kind of defeats the purpose. It’s nice to be connected enough to get feedback and participation.

So, to paraphrase Tyler Durden:

You are not the contents of your Twitter stream.

You are not your blog post.

Nothing is static. Everything is evolving.

I say never let me be an A Lister.

I say may I never be Social Media Famous.

I say evolve and let the tweets fall where they may.

This is your life and it’s ending one status update at a time.

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Blogs Aren’t Dead, They’re Just Fragmenting

Twitter, FriendFeed, Tumblr, Flickr, Posterous, to name a few, can all serve as a blog. If you look at how Robert Scoble and Louis Gray use FriendFeed, they create for more content there than on their blogs.

Blogs aren’t dead, they’re just fragmenting.

Steve Rubel has always been an early adopter of tools and while he hasn’t been as active on FriendFeed or Twitter as some he has recently fallen in love with Posterous. You can see more on his post. You post blogs to Posterous by sending an email to post@posterous.com. Seriously it’s that easy, go ahead and try it. This isn’t a huge surprise since as I’ve pointed out Steve uses Gmail as command central. I would add that the way he uses email it almost isn’t even email anymore. Steve seriously needs to publish a book on how he uses email.

I’ve been toying with Posterous but really that’s it. Steve is quickly turning it into his personal CMS powered by his email ninja skills.

Some people have declared that blogs are dead. Ironically they always do this on their blog. But with blogs now powering full Websites it makes you wonder if people really need to start their own blogs anymore.

I obviously think they should.

But for those with blogs we’re often left to ask: What do I do with my blog?

I also have struggled with this. Should I try and post everyday? Should I only post when I have something really epic to say? Should I post link blogs? Should I only post about marketing? Should I post more personal topics? The only way I know what works is through trial and error. There is no one right answer. It depends on you, your readers and what your goals for your blog are.

Personally I think of my blog as a repository for a *slightly* higher level of content. A place where I hash out my bigger ideas. A place where I write about what I’ve learned that I think would be useful to others.But I still try and post frequently, almost everyday.

Twitter, FriendFeed, Posterous and all the other places online are where I connect with people and get my ideas or share my random off topic (occasionally inappropriate) thoughts.

My blog is home base.

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Digg Million User Celebration

Image by Laughing Squid via Flickr

This last week I was doing some old school Web research for a few clients. It’s work that I normally don’t get to do but is important to know how to do and is good to do every now and then. Things like back link checking and finding influencers across various industries via social networks. Here are some random facts I learned this week that you may not normally think about.

Robert & Mike generate the most buzz

Robert Scoble and Mike Arrington generate more new blog posts than pretty much anyone else in the tech bloggosphere. OK, that may have been obvious but here’s how much of a difference there is. This isn’t a perfect science but it’ll give you the idea. This is for one client on the same story:

  • Robert – 1 post = 25 new posts
  • Mike  3 posts = 67 new posts
  • All of Mashable 4 posts = 15 new posts
  • All of ReadWriteWeb 7 posts = 25 new posts

Ars Technica is geekier than TechCrunch

OK, again not earth shattering news but here’s how that manifests:

Bloggers are better self promoters

Yeah again earth shattering news, I know.  Bloggers will almost always post a picture on their LinkedIn profile (you may be surprised how many people don’t). The notable exception to this is bloggers who work in IT Security. You’d be hard pressed to find anyone in that industry that posts pictures of themselves anywhere (paranoid much?).

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What I’m doing to fight the social media echo chamber

Echoes album cover
Image via Wikipedia

I think the number one threat to social media is the echo chamber.

Online social media is an amazing thing. One of the most powerful aspects of social media is that it’s a scale free network. This is the phenomena that create viral videos. People, companies or their agencies don’t create viral videos, scale free networks create viral videos. Scale free networks are why once you get to the top it’s infinitely easier to stay on top. This is why when Robert Scoble posts something on FriendFeed it gets dozens of likes and comments (seriously EVERY single thing).

The downside of this attribute is what we call the echo chamber. I don’t have to follow Seth Godin’s blog because so many people will share his most recent post on Twitter or in their Google Reader. I used to not (but I do now) follow TechCrunch because of the same reason. If you’re on FriendFeed you don’t have to follow Robert because someone else in your network will like it and it will show up in your feed.

The great thing about this activity is that it creates a certain layer of human filtering. This is why sites like Digg, Techmeme, Slashdot, Tweetmeme, RSSmeme and others are so useful.

The problem is that it leads to group think. We’re all reading the same blog posts, following the same people ipn Twitter, linking to the same things and drinking the same Kool-Aid. It’s dangerous. It’s this kind of group think that leads really smart people to miss really obvious things (mortgage crisis anyone?).

That is why I try not to share links from the obvious sources, unless I REALLY feel they are worth while. This is why I spend so much time looking for the really good long tail blogs. I try and share posts on Twitter and this blog that most people aren’t talking about. This is why I break up my twitter posts with things like what I’m listening to on Pandora. And while it may not seem like it this is also why I’ve started sharing less stuff on Twitter and trying to write more posts here on my blog. Beyond 140 I can add context. I can expand why I agree or disagree

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Why You Should Use Favorites in Twitter

I’m a big fan of using the favorite feature in Twitter. (Here’s my favorite’s page. You can also subscribe to the RSS feed) Why? Well to be honest I mostly use it like a bookmarking feature. I do the same thing with Google Reader’s Star feature.

If I like something and want to share it I either retweet it or *share* it Google Reader. But what if I want to come back to something later?

I access both services a lot on my mobile phone and I find I don’t want to, or have time to, click through a link to read a full article (this is often true of my Online, non-mobile behavior) so I add a star. (I find it interesting that both Twitter and Google Reader use a star the same way but Twitter calls it “favorite”.) I may also favorite something because I want to come back later and blog about it.

I even go as far to pull a feed of those favorited items into iGoogle so I remember to go back to them later.
Twitter GReader Starred items in iGoogle

My good friend, fellow Boisean and fellow ADHD‘er Steve Nipper @nipper blogged about an idea he’s had that started off as a tweet (BTW he’s a user of the favorite feature).

My Thoughts on how Twitter could be Improved | The Invent Blog

What percent of your followers do you think sees every tweet you make? 5%? 10%?

That, in my opinion, is the biggest defect Twitter has.

What if #1: What if you could anchor a tweet in the river (so the threaded conversation I mentioned above could take place)?

What if #2: What if you could tag some of your own tweets as something the REALLY want your followers to read AND it was really easy for users to see them. Sure, you could mark it as a favorites, but most people use that function to tag their personal favorites (of other people). Mine: http://twitter.com/nipper/favorites. Additionally, most Twitter users don’t even know that favorites exist (or that they have RSS feeds). Addressing this what if would instantaneously convert Twitter into an actual microblogging platform instead of a stream of consciousness.

My thouhgts is that if you really want #1 – that’s what FriendFeed is. My thoughts on #2 and how it ties to this post is that’s what favorites and retweets are for. There are already many services being built on retweets it seems like favorites could be the next Twitter API opportunity. What tweets are getting the most favorites or maybe building a widget that displays your favorited tweets on your blog like you can do with your Google Reader shared items.

I did some poking around to see if some of my other favorite tweeple were favorite feature users:

To Steve’s point I think if someone started building tools around the favorite feature that may drive more wide adoption of it. Do you use it? Do you see any value in it?

P.S. Completely random side note the favorite feature apparently throws some props to the British/Canadians since their spelling works as well http://twitter.com/tacanderson/favourites or http://twitter.com/tacanderson/favorites. Go figure

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Media Consumption: Scoble vs Rubel

I consume, filter and sort a lot of information everyday (this is an understatement) and I don’t even consume as much as some people that I know. If you look at Robert Scoble or Steve Rubel, I pale in comparison.

I’ve written before about the need to build the skill of juggling the flow of information. One thing I have  noticed however is that there are different ways to become a prosumer of information.

I look at the way Robert Scoble and Steve Rubel manage their information. Please note that these are just my observations from watching Robert and Steve and following them online for the past 5 years. They (or you) may disagree with my assessment of their media consumption practices.

Robert Scoble drinks from a fire hose. When he gets on a new service or social network he figures out how to follow as many people as he can.

Robert uses other early adopters and available tools (video on how he uses TweetDeck) to bring information to him but relies on his brain to do most of the filtering knowing that important themes and trends will reoccur.

This approach has it’s advantages and disadvantages. Robert knows that his brain will pick up trends less obvious to most. He’s almost subconsciously seeing patterns. This isn’t perfect or scientific by any means but it has worked well for Robert. This is also a much more time consuming way to approach data consumption although it’s done in the background during *spare cycles*. Some Most people find this too overloading.

Characteristics of Scoble Consumption:

  • Multiple sources
    • There is no limit to the number of Sources you use. Wherever you can get the highest level of raw content.
    • To achieve this you will also follow just about anyone sacrificing signal for data.
  • Multiple Devices.
    • You have no preference between Mac or PC. You run multiple laptops, mobile mobile devices and whatever’s the newest AIR app.

Steve Rubel on the other hand chooses to rely on tools as a primary filtering tool. His Jedi like mastery of Gmail and GoogleReader is truly awe-inspiring. I’d love to watch over his shoulder one morning as he goes through his morning routine. (Steve needs to at least compile all of his posts into an ebook or something)

Steve uses people as filters as well, keying in on certain influencers who he knows will pass on a much higher signal to noise ratio. Once the tools and people have brought the content to Steve this is when his highly analytical skills to sort through the remaining noise. He’s obviously very good at this given that his position at Edelman is basically to do this and report on important trends. He’s basically Edelman’s lighting rod. (Pretty much the coolest job in the World IMO)

This approach also has it’s own advantages and disadvantages. Taking the time to master the tools and set them up is probably more time intensive initially but I’m assuming pays off in less manual filtering. The other risk is that some of the finer nuances a Scoble like approach may bring could be lost through the initial filtering. Also as tools change so fast in this space the switching cost of moving to a new tool is pretty high, which is why Steve still prefers email as his master dashboard.

Characteristics of Rubel Consumption:

  • Multiple sources but heavy influencer filtering
    • You are on FriendFeed, Twitter, Facebook, etc, etc but are in no hurry to follow thousands of people. You rely on select people to provide up front filtering.
  • A preference for an integrated OS
    • Whether it’s Mac or PC you live and work on one laptop and one phone. All your tools integrate together seamlessly (Steve’s a Mac BTW)
  • You experiment with the latest shiny web app but are slow to integrate it into your system.

Ultimately I think that it’s understanding how your brain works. Neither of these approaches are going to work perfectly for everyone. I think it’s an important part of the juggling process to figure out what works for you and what doesn’t and it does take time.

I think I tend to lean more towards the Scoble approach for consuming media (just not at his level) and more of a Rubel approach for creating content (ie I lean on a lot more tools for creation). My brain does the filtering in the middle but I make up for it in the creation process. I also work to integrate the creation with consumption. This results in a lot of “thinking out loud” blog and Twitter posts but that’s also part of the filtering process for me.

What about you? What tools or tricks do you use to consume and filter the growing amounts of data?

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