Recently I’ve been spending a lot of time on gated shopping sites (i.e., Haute Look, Rue La La, and Gilt) that have popped up in the past couple of years. Across all of them, they invite me to use the trust my friends have in me, to invite them to … Continue reading
A manager once told me, “I don’t want to capture what [my employees] know, I want to know how they came up with the solutions to the problems.” We were talking about implementing some early Enterprise 2.0 solutions. The technical solutions aren’t the only hurdle we face today. It turned … Continue reading
I’ve mentioned the book I’ve been working on. I’ve actually made considerable headway on the weekends (except I can’t come up with a good title to save my life) and thought I’d share my current working summary. I’d love to hear your feedback. I am looking for examples where social … Continue reading
What does the Social Business look like? Some rough draft thoughts. The Social Business will be fully realized when social technologies are leveraged to build collaborative relationships across all company stakeholders. By leveraging social technologies in an open and transparent way businesses will also regain and build more trust among … Continue reading
Words of Wisdom from Dwight Schrute. Don’t underestimate you customers. They’re not stupid, but they may trust you. If you’re lucky enough to have customers that trust you don’t blow it. (Sorry, this is a Hulu video so my non-US friends probably can’t view it) I’ve gotten myself in trouble … Continue reading
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