Comments on: What is wrong with Bit.ly? [Update] http://www.newcommbiz.com/what-is-wrong-with-bit-ly/ Social Media and the Future of Business Tue, 16 Mar 2010 18:07:01 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: RexDixon http://www.newcommbiz.com/what-is-wrong-with-bit-ly/comment-page-1/#comment-27597 RexDixon Fri, 17 Jul 2009 05:51:41 +0000 http://www.newcommbiz.com/?p=1467#comment-27597 If you are experiencing this issue - please contact us directly at support at bit dot ly - it's a much more effective way of troubleshooting what could be a corporate or company issue only. <br><br>We understand why TACAnderson has posted this here, and while it's a bit awkward and time consuming to try to reply to support @ requests and monitor this issue, we will try to do our best to be responsive in this matter. <br><br>If you are experiencing this - it's best to e-mail us directly so we can analyze your issue as it applies to your situation. Also, we probably will have to ask you for more information than you want to post in a forum in order to help you fully!<br><br>Rex<br>Community Mgr, Bit.ly If you are experiencing this issue – please contact us directly at support at bit dot ly – it's a much more effective way of troubleshooting what could be a corporate or company issue only.

We understand why TACAnderson has posted this here, and while it's a bit awkward and time consuming to try to reply to support @ requests and monitor this issue, we will try to do our best to be responsive in this matter.

If you are experiencing this – it's best to e-mail us directly so we can analyze your issue as it applies to your situation. Also, we probably will have to ask you for more information than you want to post in a forum in order to help you fully!

Rex
Community Mgr, Bit.ly

]]> By: RexDixon http://www.newcommbiz.com/what-is-wrong-with-bit-ly/comment-page-1/#comment-27594 RexDixon Thu, 16 Jul 2009 21:13:06 +0000 http://www.newcommbiz.com/?p=1467#comment-27594 Ok, well I'm open for a phone call if you still want one. I think it might be due to multiple logins on the same account. Everyone should try to log out - clear their cookies and cache - and have one person try logging in, and if that is successful - log out. Then another person, and repeat. Ok, well I'm open for a phone call if you still want one. I think it might be due to multiple logins on the same account. Everyone should try to log out – clear their cookies and cache – and have one person try logging in, and if that is successful – log out. Then another person, and repeat.

]]> By: tacanderson http://www.newcommbiz.com/what-is-wrong-with-bit-ly/comment-page-1/#comment-27593 tacanderson Thu, 16 Jul 2009 20:56:08 +0000 http://www.newcommbiz.com/?p=1467#comment-27593 Yeah I know but it's all I got. I can't recreate it but at least 4 different people have had the problem. Yeah I know but it's all I got. I can't recreate it but at least 4 different people have had the problem.

]]> By: RexDixon http://www.newcommbiz.com/what-is-wrong-with-bit-ly/comment-page-1/#comment-27592 RexDixon Thu, 16 Jul 2009 20:51:38 +0000 http://www.newcommbiz.com/?p=1467#comment-27592 I will respond to you via your support message, but that isn't giving us very good information to go on. I will respond to you via your support message, but that isn't giving us very good information to go on.

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