My Big 3 Social Puzzles

These are the things I spend most of my days thinking about lately. I think they’re going to be the 3 big drivers of change in business and society over the next 5-10 years.

- Citizen and Corporate Journalism.
I don’t think current news corporations can fill the need society and companies need. I think they need to fill that gap themselves.

- What is Social CRM and what should it do?
I really don’t think that juxtaposing a Twitter feed next to CRM data makes a Social CRM.

- DRM, Creative Commons and Open Source.
This weeks Amazon fiasco highlights the problems I have with DRM. I find the business models of all three of these and the problems they create endlessly interesting.

What about you, what are your big 3?

Sent from my Windows mobile phone.

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About Tac Anderson

Social media anthropologist. Communications strategist. Business model junkie. Chief blogger here at New Comm Biz.
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