New Comm Biz
Social Media is the Infrastructure for Social Business
Do you remember the IT revolution? I barely do. But I’ve worked in Enterprise tech long enough to have filled in the blanks on what I was too young to see in the 80′s. Things started off as these one off efforts developed by hackers and cowboy programmers. (Not literal cowboys, of course, but for some reason [...]
My Open Letter To TweetDeck. Please Add These Features.
First off, thank you for making Twitter the amazing tool it is. Without you Twitter would have never caught on the way it has. I hope Twitter has stopped to thank you. I have a few requests I REALLY, REALLY want and I think it would be relatively easy for you guys to do (says [...]
Content Hierarchy And The Importance Of Effort
Content and Effort Have you ever been in the paper? You know the actual one made of trees and ink. It’s pretty cool. I’ve even had some of my work written up in a book and even though I wasn’t mentioned by name it was still pretty cool. Being mentioned in a blog post or [...]
Bit.ly’s New Redesign: Search, Sharing And Stats
Some people have prematurely begun to add companies like Bit.ly and Tweetdeck to the deadpool now that Twitter has decided to get in the game. But the incumbent Twitter services aren’t about to let the fact that they are now competing with the mother service scare them. Betaworks has fascinated me from the very beginning. [...]
Social Media: Effectiveness, Economic Development and Next Steps
Are you sick of hearing my opinion on everything and anything related to social media? I hope not because you have three more chances this week. Somehow these all landed in one week. If I had an agent they would probably tell me I’m at risk of over exposure or something. Really I’m just excited [...]
Get Used To Twitter Buying Companies
So apparently some people are shocked that Twitter would buy a startup built on it’s service. Really? Hello does anyone remember Summize? The Twitter search startup that Twitter bought and that became Twitter Search. Now Twitter’s bought Tweetie, the leading premium Twitter iPhone app and made it Twitter for iPhone. Anyone notice a trend? I [...]
A hidden value of Social Conversations: Recognize the Suck
This isn’t a post about how, as @MegFowler puts it “If you make a crappy product and treat your customers badly, all the “connecting” and ‘conversation’ in the world won’t save you”. We have lots of posts about how Social Media raises the expectations of customer service, and those whose non-digital customer service is sub-par [...]
What Twitter Can Learn From @facebook About Using @twitter and Facebook
[UPDATED: Sean Garrett a Twitter community manager pointed me to the correct Twitter Facebook account. Changes made below] We talk a lot about how companies should use Twitter and Facebook but have you ever looked at how Facebook and Twitter use their own services? What about how they use each others services? Here’s some quick [...]
If It Doesn’t Happen On Twitter It Probably Doesn’t Matter
I attended the Social Media Conference North West in Mt Vernon yesterday and the final speaker was Brad Nelson from Starbucks. What impressed me the most about Brad was his passion for this space and his use of LEGO pictures. Brad’s enthusiasm is obviously contagious because when I posted on Twitter that he was speaking [...]
Twitter to SXSW: You’re Using Our Product Too Much.
I’m at the Dachis Social Business Summit here in Austin right before SXSW kicks off. Like all conferences they’ve established a hashtag #sbs2010. While trying to follow along with the rest of my attendees, to see who’s here and what’s resonating with them and I got this message Possibly the most disruptive technology in social [...]
© 2010 New Comm Biz. All Rights Reserved.
Powered by Wordpress. Designed by 