Tuesday Tips: SM101 – business strategy, go where it matters, and get a policy

Today’s video series is provided y our frequent contributor @katlen. Katlen’s day job is a as a community manager for Microsoft’s World Wide Partner Group. Today she shares some tips with us on developing a social media strategy.  In my day job, I manage the community for Microsoft partners – … Continue reading

Social Robots: We Have Met The Enemy And He Is Us.

There was a great piece this morning by John Hagel reviewing Sherry Turkle’s new book Alone Together: Why We Expect More from Technology and Less from Each Other, and combining that with several other things I’ve read lately, the post got me thinking about Social Robots. I have not read … Continue reading

Facebook is Trying to Digitize and Extend Your Offline World. Like It or Not.

Last week Facebook announced some major changes to Facebook Groups. First off let’s just realize that anytime Facebook or any major website changes something that a significant percentage of the sites users will complain. People don’t like change and they especially don’t like feeling like they have no control. (I … Continue reading