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Death to Social Media and their Experts!!

Normally I hate the whole “Death to/of…is dead” whatever, blog titles but I couldn’t resist.

There’s a great article on CNET about the burst of the social media bubble. The particular bubble is the one where every consultant and marketing blogger has been calling themselves “social media experts.”
Marketing: Social media’s hidden bubble | The Social - CNET News

A search for “social media expert” on business networking site LinkedIn yields 175 results. “Social media consultant” yields nearly 400, and “social media strategist” about 300.

When you specialize in a certain area it’s hard to not want to call yourself an *expert* in that area. Hell I’m pretty sure I’ve used the word expert from time to time although it makes me cringe every time I do it.

Just like all *tags* that we use; Web 2.0, Social Media, expert, etc, it’s a way to shortcut a prolonged description.

If I had my way I’d say I’m a passionate and experienced social media guy. I like that better but it even sounds weird.

The differentiation I’d like to make is that I’ve done the stuff I talk about. Am I an expert? I don’t know, what makes someone an expert? I get paid to do social media by one of the largest brands in the world. At the least that makes me a professional social media marketer.

But is “social media marketing” even the right phrase?

I’ve noticed Peter Kim has been using the terms Social Computing and Social Business.

Marketing causes social computing impotence.

The presence of reverb doesn’t surprise me.  I’ve been thinking about hundreds of social media marketing examples and the majority appear to be the unfortunate output of unevolved agency thinking on channel integration.

I believe that social technologies have the power to transform the way we live and work.  So why should we have anything less than transformation in mind when putting social technologies to use?

Our efforts need to aim forward, not backward.  We need to improve what we do today with the ultimate goal of changing the way we work and connect with co-workers, customers, suppliers, shareholders, and other system participants.  Social technologies should change the world of work - applied to not just to marketing and IT, but also HR, finance, legal, and every other functional area.  And potentially change the functions that exist at all.

I couldn’t agree with Kim even more. My very first post to this blog was about how new/social/media/Web 2.0, whatever, is so much more than just Marketing.

But what do we call it? Who cares.

When I was an undergrad in the mid 90′s we called it Computer Mediated Communications. That obviously didn’t stick around.

In a few years Social Media probably won’t be around either.

I’m not a branding guy. I hate crafting copy and taglines or any of that stuff. I love communicating. I love how the computer and the Internet has changed the way we interact as human beings.

Whatever we call it I’m in for the long haul. I’ll continue to do whether I’m paid or not. I just want to do cool stuff.

Ultimately I don’t think an expert is something that you can call yourself. I think it’s the result of experience.

So get out there and do stuff.

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About Tac

Social media anthropologist. Communications strategist. Business model junkie. Chief blogger here at New Comm Biz.

  • Anonymous

    Too funny Tac! Yesterday, as I was looking at Twitter bios & their blogs, this gal said that she just found Twitter 6 weeks ago & then in the same breath mentioned that her Social Media Expertise was for sale.
    Wha???
    I have been doing “this” for just over 3 years now & there is NO WAY I would call myself the E word. It is way overused & I am just about over the “social media” tag line as well…but, (sorry, a bit off topic) we are ahead of the curve & SMB’s are just now getting interested in “it”. We can’t tell them that blogging is on it’s way out when they are still asking the question: “what is blogging?”
    I hate the word “expert” as well. Personally, I like the one you coined for me (mainly because it makes me just laugh). Jen-that social media babe.
    Babe. Funny word.

  • http://caffeinatedMarketing.wordpress.com Jen Harris

    Too funny Tac! Yesterday, as I was looking at Twitter bios & their blogs, this gal said that she just found Twitter 6 weeks ago & then in the same breath mentioned that her Social Media Expertise was for sale.
    Wha???
    I have been doing “this” for just over 3 years now & there is NO WAY I would call myself the E word. It is way overused & I am just about over the “social media” tag line as well…but, (sorry, a bit off topic) we are ahead of the curve & SMB’s are just now getting interested in “it”. We can’t tell them that blogging is on it’s way out when they are still asking the question: “what is blogging?”
    I hate the word “expert” as well. Personally, I like the one you coined for me (mainly because it makes me just laugh). Jen-that social media babe.
    Babe. Funny word.

  • http://www.redforddesign.com/blog Dave Redford

    Hilarious! I hate hearing people refer to themselves as “experts”. I think the word should be reserved for use only as a compliment to someone who is really good at something and still humble enough to not use it themselves.
    Tac, I might say you are an “expert communicator!” I might even be wrong, but at least you have gained the title without looking like a jerk.

  • http://www.redforddesign.com/blog Dave Redford

    Hilarious! I hate hearing people refer to themselves as “experts”. I think the word should be reserved for use only as a compliment to someone who is really good at something and still humble enough to not use it themselves.
    Tac, I might say you are an “expert communicator!” I might even be wrong, but at least you have gained the title without looking like a jerk.

  • http://www.ignitesocialmedia.com Brian

    Your post sounds like the video I made :- )

    http://www.imbroadcast.com/video/372/You-Are-Not-A-Social-Media-Guru

    Smart minds thing alike.

  • http://www.beingpeterkim.com Peter Kim

    Hi Tac - thanks for not referring to me as an expert. Or even worse, “guru.”

    Who cares what we call it, indeed. Social business is just “business.” Or at least that’s where we need to go.

  • http://www.beingpeterkim.com Peter Kim

    Hi Tac - thanks for not referring to me as an expert. Or even worse, “guru.”

    Who cares what we call it, indeed. Social business is just “business.” Or at least that’s where we need to go.

  • http://www.emergencemarketing.com Francois Gossieaux

    Tac - while I agree with you on most points (and wrote about a similar topic on my blog last week - Most web 2.0 initiatives are disconnected from core marketing processes http://tinyurl.com/7twsb5), I am not sure I agree 100% with the statement that “Marketing causes social computing impotence.”

    Sure, social media can transform the all business processes - I agree with that. And it will. The thing is that most companies look at their business as a group of discrete organizations - marketing, sales, customer services, HR, etc…Therefore we will have to show them how social media transformed the processes managed by those discrete organizations and how they should take advantage of that.

    My 2c…

  • http://www.emergencemarketing.com Francois Gossieaux

    Tac - while I agree with you on most points (and wrote about a similar topic on my blog last week - Most web 2.0 initiatives are disconnected from core marketing processes http://tinyurl.com/7twsb5), I am not sure I agree 100% with the statement that “Marketing causes social computing impotence.”

    Sure, social media can transform the all business processes - I agree with that. And it will. The thing is that most companies look at their business as a group of discrete organizations - marketing, sales, customer services, HR, etc…Therefore we will have to show them how social media transformed the processes managed by those discrete organizations and how they should take advantage of that.

    My 2c…

  • http://www.inao.blogspot.com Ina

    Agreed.The amount of people that call themselves experts in this field is pretty high alright.I think it must be difficult for Marketing people to embrace the Technology alone of Web 2.0. I await to see the amount of people that will call themselves experts in the field of Web 3.0 when it emerges.

    I have spent 5 years in this space (Web 3.0) and would still not call myself an expert. : )

    Ina

  • http://www.inao.blogspot.com Ina

    Agreed.The amount of people that call themselves experts in this field is pretty high alright.I think it must be difficult for Marketing people to embrace the Technology alone of Web 2.0. I await to see the amount of people that will call themselves experts in the field of Web 3.0 when it emerges.

    I have spent 5 years in this space (Web 3.0) and would still not call myself an expert. : )

    Ina

  • http://www.ignitesocialmedia.com Brian

    Your post sounds like the video I made :- )

    http://www.imbroadcast.com/video/372/You-Are-No…

    Smart minds thing alike.

  • http://www.newcommbiz.com/where-are-the-lunch-lady-blogs/ New Comm Biz » Where are the lunch lady blogs?

    [...] Death to Social Media and their Experts!! (newcommbiz.com) [...]

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